Why Choose Us?

Byres Road Dental Practice Team

Fields of Expertise

At Byres Road Dental Practice, our main focus is our patients. We realise our responsibility to continue to innovate and educate in order to provide the best care for our patients.

We work hard as a team with our monthly staff meetings where we all get together and discuss how we can make things work better for our patients and each other. We also get a chance to talk together about new ideas and legislation that always continues to change in dentisty so that we all keep up to date with the latest advancements.
We all individually work hard on our post graduate education to make sure that our skills are up to date and at the best level.

We work to the highest clinical governance standard for general practice which is the British Dental Association Good Practice Scheme which we have been members of for the past 7 years, we recently achieved a silver membership award.


 

Promises and Expectations

We promise to:

  • Welcome you into a professional and caring environment
  • Listen and respond respectfully to any of your concerns
  • Clearly state the cost of all recommend dental treatments in advance
  • Do our best to keep in time with appointments
  • Perform at our very best standard of dental work at all times
  • Guarantee our dental work for a minimum of twelve months
  • Make no charges for cancelled appointments when 24 hours notice has been given.
  • Be courteous and helpful to you at all times

 

We appreciate your commitment to:

  • Arrive on time for your scheduled appointments
  • Follow our instructions carefully
  • Attend appointments as advised
  • Pay for treatment as requested. We accept cash, cheques and of course credit and debit cards.
  • Talk to us, let us know what you think of our treatment and care good or bad.
  • Recommend our practice to your family, friends and colleagues.
  • Be courteous and respectful to staff.

Promises and expectations


BDA Good Practice

The BDA Good Practice Scheme is the UK’s leading dentistry quality assurance programme. By becoming members of this Scheme, all practices demonstrate a commitment to provide quality dental care to nationally recognised dental practice standards.

  • We aim to provide dental care of consistently good quality for all patients
  • We only provide care that meets your needs and wishes
  • We aim to make your treatment as comfortable and convenient as possible
  • We aim to provide dental care of consistently good quality for all patients
  • We only provide care that meets your needs and wishes
  • We aim to make your treatment as comfortable and convenient as possible
  • We look after your general health and safety while receiving dental care
  • We follow current guidelines on infection control
  • We check for mouth cancer and tell you what we find
  • We take part in continuing professional development to keep our skills and knowledge up-to-date
  • We train all staff in practice-wide work systems and review training plans once a year
  • We welcome feedback and deal promptly with any complaints
  • Every member of the practice is aware of the need to work safely under General Dental Council guideline

Commitment To Learning

Katie is committed to further education. Katie has the Diploma of Membership of the Joint Dental Faculties at The Royal College of Surgeons of England (MJDF RCS Eng).

 

General Dental Council

When you make an appointment with your dentist, you expect standards of care, but if your expectations aren’t met, you should contact Laura Paterson at Byres Road Dental Practice directly in the first instance. If you feel that we haven’t dealt with your request in the correct manner, help is available from the General Dental Council (GDC).

The GDC Website is: www.gdc-uk.org
37 Wimpole Street
London
W1G 8DQ
Telelphone: 0845 222 4141 or 020 7887 3800

general dental council


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